As the impact from the COVID-19 pandemic continues, we are taking additional steps locally to protect the health and wellbeing of our employees, our owners and the communities we serve by implementing a few changes to our normal operations.
Locally, we are developing plans with the goal of continuing to provide the highest possible level of service to our customers and owners. Specific measures include:
- Beginning Monday, April 6, we are restricting access to all of our offices. Our intent will be to conduct business transactions through calls, text messages or emails. As a cooperative that prides itself on the relationships we have built, this will be a difficult change. However, face-to-face meetings pose a greater risk for all parties so we are locking our office doors to limit that contact.
- All inbound freight deliveries will require the driver to remain in the cab of the vehicle while being unloaded. CHS delivery drivers will observe the minimum 6-foot distancing rule when making deliveries.
- We will implement a staggered work schedule for CHS employees until further notice. This will reduce the number of employees in the same area at any given time. We understand this might delay our responses, but these steps are necessary as we deliver products and services during this unprecedented time.
It is our commitment that we will continue to provide excellent service and support, even if we must do it differently. We don’t take this challenge lightly, but we’re committed to working through it with effective planning, communication and execution.
If you have any questions, please contact me at 806-252-6606. We value your business, your trust in CHS and appreciate your understanding during this time.